Frequently Asked Questions
How long will it take to receive my order?
Excluding peak manufacturing seasons, your order will ship in approximately 10-15 business days. 

How much shipping do I pay on my order?
Unless the product is oversized, items include shipping cost.  Oversized products are noted as OS and are subject to an $85.00 extra charge. 

Can I pay by Credit Card?
Yes.  We accept Visa and Master Card.  Sorry, we do not accept Discover Card or American Express.

Are safeguards in place for my credit card information?
Yes.  We have measures in place to protect against fraud.  For more information, please call customer service.

Can I pay by check?
Online orders require a credit card. 

May I use a debit card?
Visa and Master Card debit cards are accepted. 

Are catalogs available?
Yes.  The cost is $8.00. 

Can you help me locate a local retail store?
Use the "locate store" feature on the home page.  For additional help, call customer service at 1-800-736-ARTS (2787).

Can I purchase a piece and ship it to another address?
Yes.  Simply enter the address in the “ship to” on the website.